How Our Core Values Guide Every Step of Your Injury Claim—And Why That Matters
If you’ve been injured in an accident, hiring a personal injury lawyer is one of the most important decisions you’ll make. But beyond credentials and experience, there’s something just as critical: values.
At Auger Hollingsworth, our five core values aren’t just abstract ideas—they guide the real choices we make on your case. From how we build evidence to how we negotiate with insurers, the decisions we make every day have a direct impact on your recovery, your finances, and your peace of mind.
Here’s how our values help us make the right decisions—and what that means for you.
GET IT DONE – Acting Quickly Can Make or Break a Case
The first few days after an accident are critical. Do we send an investigator to photograph the scene? Do we request security footage before it’s deleted? Do we call witnesses now or later?
Some lawyers wait. We don’t.
Our “Get It Done” value means we act fast—because evidence fades and deadlines loom. Whether it’s issuing a notice letter, submitting forms, or booking assessments, we move quickly to protect your rights.
This urgency can make the difference between a strong case and a compromised one.
SERVE WITH INTEGRITY – Honest Advice Builds Smarter Strategies
Some lawyers tell clients what they want to hear. We tell you what you need to hear—even if it’s tough. That’s because integrity leads to better decisions.
For example, should we settle early or go to trial? Should we push for a mediation or hold out? When you have a firm that values transparency, your legal strategy is grounded in truth—not wishful thinking.
Serving with integrity keeps your expectations realistic and your case strong.
EXECUTE WITH EXCELLENCE – Every Document, Every Argument, Done Right
How your case is prepared—down to the details—can determine your outcome. Is the medical report persuasive? Did we anticipate the insurer’s argument? Did we file every supporting document on time and properly formatted?
Excellence in execution means your case file is trial-ready—even if it settles. It shows opposing counsel and insurers that we’re serious, thorough, and ready for a fight.
That often leads to faster, fairer resolutions for our clients.
DRIVE TO WIN – Not Every Lawyer Fights Hard Enough
Sometimes, the insurer’s offer is low—but tempting. Accepting it would be easy. But is it what you truly deserve?
A lawyer without the drive to win may advise you to settle just to close the file. That’s not us.
We’re competitive for the right reasons. If the offer doesn’t reflect your pain, your loss, or your future care needs, we push back—hard. We prepare for trial, and insurers know it.
That pressure often leads to better settlements without ever stepping into court.
OWN IT – Accountability Means You’re Never Left in the Dark
Who’s responsible for calling the client back? Who schedules the expert report? Who follows up when things stall?
At some firms, tasks fall through the cracks. At Auger Hollingsworth, we “Own It.” Every case has a team that is fully accountable for moving it forward and keeping you informed. When an issue arises, we solve it.
That consistency gives you confidence—and peace of mind.
Why These Values Matter
A personal injury claim is a journey full of strategic forks in the road. The quality of your lawyer’s choices shapes your outcome—and those choices are grounded in values.
At Auger Hollingsworth, we live our values: Get it Done. Serve with Integrity. Execute with Excellence. Drive to Win. Own It.
That’s how we protect our clients. That’s how we get results. And that’s why injured people across Ontario—from Ottawa to Toronto, Brampton to Barrie—choose us to fight for them.
If you’re injured and ready to talk, contact us today. We’re ready to get to work—for you.
