Why Communication Is the Cornerstone of Your Case

At Auger Hollingsworth, one of the first things new clients tell us is that they just want to feel heard. After an accident or disability denial, it’s easy to feel like you’re being ignored—by insurance companies, doctors, or other professionals. That’s why we put communication at the heart of everything we do.

You should never feel like you’re chasing your law firm for answers. From the day you hire us, you can expect open, respectful, and ongoing communication. We don’t just work on your file—we work with you, every step of the way.

You’ll Always Know Who to Call

Once you become a client at Auger Hollingsworth, we assign you a dedicated legal team. That includes your lawyer, as well as a licensed paralegal or law clerk—highly trained professionals who will manage your file day to day and respond to your questions.

You’ll receive direct contact information for your team. Whether it’s a question about the accident benefits forms, a medical appointment, or simply reassurance about what comes next, someone from your team will be there to respond. You will never be left wondering who’s handling your case or when you’ll hear from them again.

We Reach Out Proactively—You Won’t Be Left in the Dark

Some law firms disappear after you sign the retainer. You’re told to “wait for an update,” and months can go by without a call. That’s not how we do things.

At Auger Hollingsworth, we provide regular check-ins—even when there isn’t a major development to report. Why? Because your case matters, and you deserve to know that work is being done behind the scenes to move it forward. Whether we’re waiting on medical records, monitoring your treatment progress, or preparing for litigation, we keep you in the loop.

Good Communication Means Better Outcomes

When clients feel comfortable communicating with their legal team, they share important updates—like changes in their condition, new treatments, or workplace impacts. All of that information helps us build a stronger case.

If we don’t know how you’re doing, we can’t properly advocate for you. That’s why we encourage open and honest communication throughout your entire case.

You Deserve to Be Heard

You’ve been through a traumatic experience. You shouldn’t have to chase your lawyer to feel supported. When you work with Auger Hollingsworth, you’re not just another file. You’re a real person with a real story—and we’re here to listen, guide, and advocate for you.

Call Us, Email Us, Ask Questions—That’s What We’re Here For

When we say communication is the cornerstone of your case, we mean it. If you ever feel uncertain or overwhelmed, reach out. We’re always just a call or message away—and we’ll never make you feel like a burden.