Don’t Be Misled by “Broker” Services—Why You Deserve a Real Law Firm
After an accident, you may be bombarded with ads, calls, or websites offering legal help. But not all of these services are what they seem. Some are not law firms at all—they are “injury brokers” whose main goal is to sign you up and pass your file on to someone else, often without your knowledge or consent.
At Auger Hollingsworth Accident & Injury Lawyers, we believe that injured people deserve more than slick marketing. They deserve to know exactly who is working on their case and to have confidence that their legal team is experienced, committed, and accountable.
Here’s what you need to know about broker services—and why you should always choose a real, reputable law firm instead.
What Is a Personal Injury “Broker”?
A broker isn’t a law firm. It’s usually a marketing company that advertises heavily to attract injured people, then refers their cases to lawyers in exchange for a fee. You may think you’ve hired the lawyer in the ad—but behind the scenes, your file is being transferred elsewhere.
You may never meet the person who signed your case. You may never know who’s actually responsible for your file. And you may end up with a lawyer or firm that isn’t the right fit—or isn’t even located in your city.
Why This Is a Problem
Broker services treat your case like a lead—not a life-changing injury with long-term consequences. You risk:
- Losing control over who represents you
- Being handed off to a less experienced or overburdened lawyer
- Having your case rushed to settlement without proper medical evidence
- Being left in the dark when it matters most
At Auger Hollingsworth, we handle every case we take in-house. You meet your lawyer. You know your team. You are kept informed every step of the way.
How to Spot a Broker
Watch for these red flags:
- The website doesn’t clearly list practicing lawyers
- You’re rushed into signing a retainer without meeting a lawyer
- You can’t get a straight answer about who will work on your file
- The person “helping” you focuses more on paperwork than on your injury
Ask: “Are you a licensed Ontario law firm? Will I be represented by a lawyer employed at this firm?”
If you don’t get a clear answer, walk away.
Real Law Firms Put Clients First
When you work with Auger Hollingsworth, your file stays with us. You’re represented by a dedicated team that includes an experienced lawyer, a law clerk, and a client care professional. We build your case with care, advocate fiercely, and answer your questions clearly.
Don’t Be Assigned a Lawyer. Choose One You Trust.
If you’ve been injured, you deserve more than a middleman. Call Auger Hollingsworth today for a free consultation. You’ll speak directly with a member of our legal team—because we don’t just want your file. We want to help.
