How to Help Us Help You: 5 Things You Can Do to Support Your Case
At Auger Hollingsworth, we take care of the legal heavy lifting so you can focus on recovery. But every successful injury case is a collaboration. When clients are informed, responsive, and involved, it helps us move their case forward more efficiently—and can even improve the outcome.
You don’t need to be an expert in personal injury law. But there are a few things you can do that make a big difference. Here are five simple but powerful ways you can help us help you.
- Keep Us Updated on Your Medical Treatment
If you start seeing a new doctor, specialist, or physiotherapist, let us know. These treatment notes often become key evidence in your case, and we need to request them as early as possible.
Important: If you stop attending treatment (even temporarily), tell your law clerk or paralegal. Gaps in treatment can harm your case if the insurer tries to argue that you must be “better” because you’re no longer in active care.
- Notify Us of Major Life Changes
Moved to a new address? Changed jobs? Started working again? Any of these changes could affect your case, your benefits, or how we approach settlement discussions.
Even if you think it’s minor, please keep us informed. It’s much easier to adjust our legal strategy proactively than to correct something after the fact.
- Respond to Emails or Phone Calls Promptly
We understand that life is busy—especially when you’re injured. But when your legal team reaches out, it’s usually because we need time-sensitive information: a signature, a form, or clarification for a report.
Quick responses allow us to move your file forward and avoid delays caused by third-party deadlines.
- Keep a Simple Injury Journal
You don’t need to write a novel—just make brief notes about:
- Pain levels and physical limitations
- Missed work or appointments
- Sleep issues or emotional changes
- Activities you can no longer do
Even one or two sentences a week can help refresh your memory later when it’s time to prepare for settlement or examination.
- Don’t Post About the Accident on Social Media
Insurance companies monitor claimants online. Even innocent posts—like smiling in a photo or saying you’re “feeling better”—can be taken out of context and used against you.
Until your case is resolved, it’s safest to avoid public discussion of your injury, your recovery, or the legal process.
You’re Not Alone—We’re In This Together
When you become a client at Auger Hollingsworth, you gain a team of experienced professionals working on your behalf. But the best outcomes happen when clients stay engaged, responsive, and proactive.
Have questions? Reach out. Need help organizing paperwork or understanding a form? Just ask. We’re always here to support you—every step of the way.
